- Customs Duties:
- All the products shipping from China might cause tariffs. Please know well about your country’s import laws. All the products Cloudray selling default FOB trading terms, the buyers will take his responsibility on all kinds of tax in their country. If you have special requests about declaration, please leave messages to us when you make an order.
- Shipping from local country (Germany/USA/Russia) has no import tariffs required.
- All packages to Brazil need CPF number by DHL/UPS/Fedex/EMS.
- All packages to Argentina need CUIT number by DHL/UPS/Fedex/EMS.
- All packages by Chile need RUT number by DHL/UPS/Fedex/EMS.
- All packages to Russia need the Full Name(First name + Mid name + Last name).
1. Customer satisfaction is quite important to us. If you are satisfied with our products and service, Please give us positive feedback and 5 stars for us.
2. If there are any problems with your purchase, please contact us before leaving negative or neutral feedback. We will make our efforts to help you solve the problem.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.